TECHNOLOGY

Keep your data and applications performing at their best

Going live is only the beginning. Your data platforms and applications need to continue to bereliable, secure and effective as your business evolves.

Managed Data and Application Services 

Valcon’s data management services provide ongoing operational ownership for software and data products. Our engineering expertise keeps critical services running while continuously improving them.

Talk to our Managed Services specialists

Whatever your challenge, our specialists can help you find a clear way forward. Talk to us about what you want to achieve and how we can help make it happen.

Partner

Irik Tilboom

30%

Engineering teams spend 30% of their time addressing system disruptions.

CHALLENGES

When keeping things running becomes the challenge

Moving from building a platform or application to running it creates new challenges.

Knowledge can disappear as project teams move on, accountability becomes unclear and internal teams may not have the capacity to provide reliable ongoing support. And over time, unresolved issues and technical debt can affect performance.

We provide continuity between build and operations, with clear accountability for keeping your data and applications performing as expected. 

Transition without losing momentum

We create a structured move from build into managed operations, retaining knowledge and establishing clear responsibilities from the outset. Service levels, processes and reporting are agreed upfront, helping avoid the disruption and knowledge loss that can occur when delivery teams move on.

Establish reliable operations

We stabilise your data platforms and applications under agreed service levels, with clear availability, response and resolution commitments. Issues are managed consistently and performance is reported regularly, giving you transparency over the operation of how critical services are operating and where improvements are needed.

Keep performance on track

Once established, we manage the day-to-day operation of your platforms and applications, including incidents, releases and ongoing support. Your teams retain control of priorities and future direction, while Valcon takes accountability for operational reliability and service quality. 

Improve as your needs evolve

Managed doesn’t mean static. We continually improve architecture, address technical debt and optimise your platforms against a jointly owned roadmap. As requirements change, we help your data and applications evolve without repeatedly starting new projects or rebuilding operational knowledge.

Our Managed Data & Application Services help you:

Reliability

Improve reliability across critical data platforms and applications

Continuity

Maintain knowledge and continuity from build into operations.

Reduce risk

Reduce operational risk and resolve issues faster

Performance

Gain clearer visibility of service performance and costs

Improve

Reduce technical debt and improve platforms over time

Innovation

Free internal teams to focus on business priorities and innovation

WHY VALCON

Why organisations choose Valcon

At Valcon, we combine data and software engineering expertise with the operational capability to manage what we build.

Our data management consulting and engineering teams work across applications, data platforms and cloud environments, providing continuity from delivery into operations. We take accountability for performance while giving you control over priorities, creating a service that evolves with your organisation.