Process (re)design and optimisation

Valcon redesigns existing processes to improve efficiency, streamline operations, enhance communications, reduce errors and maximise productivity. 

Business analysis

Valcon conducts business analysis, from problem definition to user stories, including design thinking, requirements management, solution design, business alignment and IT architecture. 

Operational steering and management

Valcon supports clients with setting operational goals and implementing methods to achieve them. Valcon helps set up planning and control structures, define clear roles and responsibilities, develop KPIs and metrics and organise effective goal-oriented leadership and culture. 

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