Implementing AI within Public organisations requires striking a delicate balance: harnessing the opportunities of AI while ensuring compliance with laws, regulations, and ethical standards. Our experience spans practical applications such as transcribing, translating, and summarising conversations, as well as searching and analysing vast document collections. Success lies in identifying the right business cases that deliver real value, while simultaneously establishing the necessary organisational and technological foundations. With this approach, we help Public entities unlock the potential of AI in a responsible and impactful way.

Public organisations are constantly faced with the demand for change initiated by changes in law and regulation. At the same time, citizens and the central government ask these organisations to increase their operational performance.

Valcon helps to transform these organisations, enabling them to deliver efficiently and cater for new needs and opportunities in these complex environments. We help in running the business by defining a long-term strategy and implementing hands-on operational management to focus on the results of tomorrow. At the same time, we assist in changing the business by helping to set up and execute transformation programmes to manage the need for change while staying open for business.

Public administrative organisations often use various IT systems to support their primary operation. This makes it difficult to monitor the end-to-end processes and steer and report on performance.

Valcon delivers case management solutions that support the end-to-end process and integrates these with data solutions to provide the necessary insights to steer and report on performance. For Dutch public organisations, Valcon has delivered many case management solutions based on Dictu ‘Rijkszaak’. This solution has standard components for the public sector and meets public security and privacy standards. Furthermore, it can often be implemented without a National or European tender, which reduces costs and implementation times.

In environments where multiple interests converge, value chain collaboration is essential. The challenges of today transcend departmental and organisational boundaries, requiring collaboration to achieve operational, tactical, and strategic objectives. For public organisations, investing in effective value chain collaboration can lead to significant benefits, such as cost reduction, increased innovation, and improved citizen satisfaction. Achieving this collaboration involves a structured four-step approach: initiating by defining the shared mission and goals, designing the framework and refining the structure, operationalising the collaboration into actionable practices, and finally, executing to ensure seamless integration into daily operations.

Public administrative organisations often use various IT systems to support their primary operations. This makes it difficult to monitor end-to-end processes and manage and report on performance.

Valcon delivers case management solutions that support the entire process and integrate with data solutions to provide the necessary insights for performance management and reporting. We assist our public clients throughout the whole process, from defining an architecture and roadmap, to developing the application and data solutions, implementing it in operations, and managing the program from both business and technology perspectives.

For Dutch public organisations, Valcon has delivered numerous case management solutions based on Dictu’s ‘Rijkszaak’. This solution includes standard components for the public sector and meets public security and privacy standards. Additionally, it can often be implemented without a National or European tender, reducing costs and implementation times. Alongside Rijkszaak, we have an extensive track record in developing low-code solutions with Mendix.