Search results for: “digital transformation”

Retail consultancy The digital revolution is changing the competitive landscape in retail and wholesale at lightning speed. Future retail is moving from transactional to experiential store and eCommerce formats, where connected, personalised and transparent customer experiences backed up by sustainable supply chains are major themes. We deliver significant improvements to our clients’ sales growth and […]

Public services consultancy Governmental and public institutions are constantly faced with demands for change initiated by changes in law and regulation, or rising demands from citizens. Changes are expected to be implemented swiftly under the premise of resource scarcity, without affecting the core operations. One of Valcon’s key specialisms is helping to prepare organisations to […]

Infrastructure & transport Our clients in the infrastructure industry range from transportation to construction and utilities. They have in common a strong drive for business development to support the green transition and an ever-increasing need for services that increase mobility in society. Infrastructure is an industry where companies are deeply dependent on both the lowest […]

Financial services Many of our clients in the financial services industry aim to turn their operations into an entirely digitised and integrated organisation before the end of this decade. The challenges that we see our clients are facing include delivering outstanding customer experiences, remaining compliant with ever-increasing legislation and competing with new digital players that […]

Services Value is the central focus in everything we do for our clients We have the full range of capabilities and expertise necessary to give you a competitive advantage through your people, processes, data and technology. We weave our skills together in different ways to respond to new opportunities and challenges and deliver sustainable results. […]

Meet our Leadership Team Geert van den Goor, CEO Geert is an experienced partner and consultant, with over 30 years in the consulting industry, having specialised primarily in working with public and semi-public organisations. After studying computer science at university, Geert joined Andersen Consulting (currently Accenture) and after a 20-year stint, he joined First Consulting, […]

Retailers were having a tough time of it as it was. And then along came COVID-19. In the high street bloodbath that followed, a number of retailers have folded and tens of thousands of jobs been put at risk. Even stalwarts of the high street are suffering – M&S announced 7000 job cuts, and John […]

By KoKo Visser, Partner, Data

As someone in the field of conversational artificial intelligence (CAI for short), one question I hear a lot is ‘if the technology is so great, how come there are so many bad chatbots out there?’

At Valcon, we understand that a successful business transformation depends on people. This includes both management, who should participate in and execute the change, as well as the involved employees, who should be trained to drive and manage the change going forward. Read about how we set up an accredited education programme at Topsoe to […]