Situation
A leading defence organisation’s technology function was not delivering the expected business value. Inconsistent processes, inefficient delivery and embryonic data, analytics and AI maturity were creating complexity and limiting the organisation’s ability to function as effectively as it might.
The company needed a product-centric operating model for data, analytics and AI that could reduce process complexity, strengthen the internal delivery capability and create a clear link between technology delivery and business value.
Approach
Valcon worked closely with the organisation’s technology function to build a clear understanding of its current strengths, weaknesses and delivery challenges. Through workshops and an ‘as-is’ assessment of data capabilities, processes and the technology environment, we established a shared baseline for change.
Based on this insight, Valcon defined a capability framework and design principles for the future operating model. This led to a hybrid hub-and-spoke model, with a strong central hub and focused spokes, designed to provide structure, ownership and momentum across data, analytics and AI.
Results
- A value-focused operating model: that clarified the relationship between products, platforms and foundations.
- Leadership buy-in: the approach helped build leadership understanding and buy-in for the direction of change.
- Targets: the project defined data and AI competency development goals and an implementation plan to address key pain points quickly, giving the organisation a practical path from ambition to execution.
