If you’re passionate about digital solutions, business processes, and Microsoft technologies, this is a great opportunity to start or further develop your career in the Dynamics 365 ecosystem. You’ll work on international projects while learning how to design, support, and improve customer engagement solutions built on Microsoft Dynamics 365 and Power Platform.
You’ll be involved in support and maintenance activities for active customer projects, helping clients get the most value from their Dynamics 365 solutions. We will support your personal and professional development through mentoring, hands-on project work, and access to the latest Microsoft technologies. Join us and become part of a team that helps organizations transform their customer experience through innovative Microsoft solutions.
DUTIES & RESPONSIBILITIES
- Provide daily support and maintenance for Microsoft Dynamics 365 Customer Engagement solutions
- Monitor, troubleshoot, and resolve application issues and bugs
- Implement minor enhancements and configuration changes based on customer requirements
- Support ongoing activities on active Dynamics 365 projects
- Communicate directly with customers regarding support requests and ongoing maintenance activities
- Collaborate with consultants, developers, and business stakeholders to understand business needs and deliver effective solutions
- Assist in documenting solutions, processes, and system configurations
- Stay up to date with Microsoft Dynamics 365, Power Platform, and related technologies
WHAT WE OFFER
- Opportunity to work on international projects for well-known clients
- Exposure to Microsoft Dynamics 365, Customer Insights, Power Platform, and other modern Microsoft technologies
- A collaborative and supportive team environment, mentorship and continuous certification opportunitie
- Remote-first workplace and flexible working hours
- Above average days of paid annual leave with one extra day of annual leave for every year in Valcon
- An extra day off for a birthday
- And more benefits to talk about on our initial meeting call…