Key Responsibilities
Business Operations
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Lead daily operations, working with the UK Managing Partner to translate strategy into practical delivery.
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Partner with the Head of Finance on budgets, forecasting, cashflow, and commercial reporting.
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Work with the wider Valcon group to drive consistency across regions and support business integration and acquisitions.
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Design and embed governance frameworks, policies, and processes that provide control and consistency across the business.
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Build repeatable and scalable processes to support growth and efficiency.
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Oversee operational KPIs and management reporting, providing insight to the UK leadership team.
Governance, Risk & Compliance
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Establish and maintain operational governance structures that track and control business performance.
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Implement and oversee governance, controls, and policies aligned with Valcon Group standards.
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Identify and manage operational risks across financial, delivery, and data security areas.
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Oversee ISO and regulatory compliance in the UK market, embedding governance discipline into daily operations.
Strategy Execution
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Translate Valcon UK’s strategic objectives into measurable operational plans and outcomes.
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Provide the UK Managing Partner and leadership team with governance and operational insights to guide decision making.
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Drive continuous improvement by identifying opportunities for automation, tooling, and process optimisation.
Client Delivery Oversight
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Monitor project performance, profitability, and utilisation to maintain high-quality delivery.
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Provide operational input to bids and proposals, ensuring robust pricing and realistic delivery plans.
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Enforce the use of Valcon tools, accelerators, and methods across all client work.
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Introduce delivery governance structures that improve visibility, accountability, and client satisfaction.
People, HR & Resourcing
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Work with HR, Resourcing, and practice leads to align workforce planning with client demand.
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Support recruitment planning, forecasting, and onboarding processes to meet growth needs.
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Enhance governance and reporting around utilisation, capacity planning, and career progression.
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Ensure policies and processes reinforce Valcon’s people-focused culture while supporting operational discipline.