Industry Type: Retail

Clear skies ahead: soaring to customer 360 excellence

By David Balzan

Next generation Customer 360 reveals the true story of the customer. There might be a good reason why they haven’t paid their invoice – and if you have the full picture, you can approach that situation in the right way. But Customer 360 implementations can often go south. And the reason is often a lapse in data management and poor data governance. Get your approach right and the sky is the limit with your AI driven Customer 360 initiative.

Success factors for effective asset information management

By Alfred Kayser

Using a data catalog to find your way through the data jungle

By Daan Caminada

Data governance: the control tower of your organisation

By Stephanie Martin – Le Sage