The How

VELUX management teams from administrative areas (logistics, finance, marketing, etc.) attended four workshops facilitated by Valcon consultants to be trained in the use of operations management tools, tasks and processes, and, in between the workshops, the managers implemented tools and processes, e.g. KPIs and common routines for performance follow-up.

Through operations management, VELUX has gained a greater level of management insights into – and practical experience with – how to create a better business by means of firm targets and operations management routines.